Customer stories
Businesses of all types grow with Katembe.
Nexa Retail unified commerce notifications across 6 markets
Nexa consolidated SMS, WhatsApp, and email delivery on one API to reduce delivery failures and improve post-purchase communication.
PayLink reduced OTP abandonment while tightening fraud controls
PayLink replaced separate verification vendors with Katembe's unified verification and policy controls for login and high-risk actions.
TransitFlow built event-driven rider communication workflows
TransitFlow connected dispatch, notifications, and support events through a single event pipeline to keep riders and agents aligned in real time.
HealthLoop reduced missed appointments with multi-channel reminders
HealthLoop coordinated SMS, voice, and email reminders with policy-driven fallbacks for clinics operating across time zones.
InsureBridge modernized claims communications with event automation
InsureBridge replaced fragmented email and call-center updates with event-triggered messaging and customer-visible status workflows.
EduSpring scaled enrollment messaging with delivery controls
EduSpring unified admissions, enrollment, and payment communications while introducing clear guardrails for high-volume seasonal spikes.
CargoMesh improved shipment transparency across cross-border routes
CargoMesh connected warehouse, customs, and last-mile events to keep shippers informed with resilient multi-channel communication.