Communications
Channels
Choose the channels, templates, and regional rollout paths that fit your communication model.
10+
channels
< 1s
median delivery
99.9%
uptime SLA
Coverage
Launch channel programs without fragmenting the integration
SMS, WhatsApp, voice, and event-backed notifications can share operational controls even when the channels roll out on different timelines.
- Model product launch by channel instead of building separate stacks.
- Keep support, compliance, and delivery reporting consistent across channel types.
- Expose channel-specific docs and pricing without breaking the family shell.
Delivery design
Adapt routing to the realities of each market
Channel quality and vendor availability vary by region. The family page should make these tradeoffs visible and actionable.
- Region-aware routing and fallback behavior.
- Templates and approval flows for regulated channels.
- Operator-friendly delivery state transitions and audit trails.