SupportSync

Push delivery failures, verification issues, and customer history into your helpdesk in real time.

Support

Install from partner

Features

Operational triage

Turn failed delivery and verification events into actionable support cases with payload context attached.

Customer timeline

Show message, verification, and webhook history alongside account-level support tickets.

Escalation workflows

Route incidents and priority failures into shared queues for support, operations, and engineering.

About

SupportSync keeps your support stack up to date with the events that matter most to operators: failed sends, retries, escalations, and customer identity checks.

It works well for teams that want less manual triage and more context-rich customer support workflows.

Permissions

› Messages

Read-only

› Customers

Read-only

› Webhook deliveries

Read-only

› Verifications

Read-only

› External access

Data sharing